New York Small Business Phone System Installer
We all know how an efficient communication system is essential in every small business. This is why if you take a look at your current small business telephone system, it may help to check if it is capable of performing more functions than simply answer or making calls. With the advancement in technology, there are now more features and capabilities that you can expect from your small business phone system. This is all made possible with the power of the internet, as you can easily connect with your clients, vendors, and staff while getting more than just what a traditional phone system can give.
Here, we look into what you can expect from a VOIP phone system, which is indeed one of the best you can have for your small business communication needs. The following are among the features that are worth incorporating to your phone system for an enhanced communication – and more.
1. Call Park
When a caller is currently on hold, you can transfer this call to another staff with just a press of the button. Another use of this feature is if you are currently on a call, yet you realized that you need to get to another room to attend to an urgent concern. With the call park, you can resume this call from this section of your office. Thus, no call is wasted while allowing yourself to work on another task at the same time.
2. Custom Hold
It is important to realize that every minute is precious in the business. This is why you do not want to lose a customer who may be currently on hold. At the same time, you do not want give your caller an awkward silence while he or she waits for someone to answer the call. With a custom hold message and music, you can add a message that will let your caller know that a staff will attend to the call shortly. This gives your business a professional image to your customers who may be in need of your assistance.
3. Virtual Extension
You can use your voicemail box in different ways such as for your priority message coming in and important message being sent out. It is also possible for you to set up the mailbox when leaving a message that will answer some common questions of your callers. Other features include voice-to-email and notification, as well as the capability to check your email from any app or computer. Screening out unimportant calls and handling interruptions more efficiently are also made much easier.
Services Offered by the Best Small Business Phone System Installer
When you need to upgrade your phone system's functions, the following are among the services you can receive from a certified Small business phone system installer.
- Cloud-Based or on-premise VoIP Solutions
- Video Door phone
- Business Communication Systems
- Remote Monitoring
So, when you want to achieve better solutions for your small business communication needs, be sure to hire only the best in this field. Rely on an established and reputable small business phone system installer that will cater to your concerns and give you the highest level of service you deserve that is worth your time and money.